About The Chemicals

Oops Steam Cleaning uses an all-natural pre-treatment for your fabrics made of citric acid or orange peels, so safe that you can drink it.

The citric cleaner is used for several reasons, such as, to neutralize pre-existing soaps or spot cleaners on the carpet and to allow the carpet to pre-soak before the steam rinses the dirt and soil back out.

On another note there are unusual stains that require a particular chemical to remove or chemically neutralize the desired stain. Using a chemical is perfectly fine if you can remove it by rinsing it thoroughly with just steam. Most other companies use a dry cleaning solvent, mild detergent or soap diluted in "steam".

Using common sense, if a carpet cleaner uses a solvent or soap water and is not rinsing it back out then they are leaving soap in the carpet that will dry and leave a sticky residue that actually attracts dirt - making your stains re-appear and the carpet look dirty after only a month. It is also worth pointing out  that prolonged contact with chemicals, even soap, is hazardous to your health.